Case study / Home / Heating Services

Butanebita

Customer Service Digital Experience

Industry
Home / Heating Services
Services
Web SEO Growth
Project focus
Customer Service Digital Experience
01

Overview

The customer-service experience organised support information around product and service needs. Clear navigation connected visitors to relevant information and the next step in their customer journey.

02

What We Did

  • Customer support information.
  • Product/service support.
  • Structured navigation.
  • Customer journeys.
  • Responsive implementation.
  • Maintainable CMS.
  • Technical SEO.
  • Service discovery.
03

Technical Approach

WordPress, PHP and MySQL provided a maintainable CMS. Responsive templates and technical SEO supported structured service discovery and customer-facing support content.

04

SEO & Growth Strategy

  • Technical SEO.

Technology & Tools

  • WordPress
  • PHP
  • MySQL
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