Case study / Home / Heating Services

Butanebita

Customer Service Digital Experience

Industry: Home / Heating Services
Services: Web SEO Growth
Project focus: Customer Service Digital Experience

Overview

The customer-service experience organised support information around product and service needs. Clear navigation connected visitors to relevant information and the next step in their customer journey.

What We Did

Customer support information.
Product/service support.
Structured navigation.
Customer journeys.
Responsive implementation.
Maintainable CMS.
Technical SEO.
Service discovery.

Technical Approach

WordPress, PHP and MySQL provided a maintainable CMS. Responsive templates and technical SEO supported structured service discovery and customer-facing support content.